Privacy Policy
Effective Date: March 15, 2025
At Thinkrr.ai, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Voice AI services.
1. Information We Collect
We may collect the following types of information:
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Personal Identifiers: Name, email address, phone number.
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Voice Data: Audio recordings and transcripts from interactions with our Voice AI.
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Usage Data: Information about how you use our services, including interaction logs and preferences.
2. How We Use Your Information
Your information is used to:
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Provide and improve our Voice AI services.
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Personalize user experiences.
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Communicate with you about updates or relevant information.
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Ensure the security and integrity of our services.
3. Data Security
We implement industry-standard security measures to protect your data, including:
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Encryption: All data is encrypted during transmission and storage.
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Access Controls: Only authorized personnel have access to personal data.
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Regular Audits: We conduct regular security assessments to identify and mitigate potential risks.
4. Data Sharing
We do not share your personal data with third parties without your explicit consent, except in the following circumstances:
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Service Providers: We may share data with trusted partners who assist in operating our services, under strict confidentiality agreements.
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Legal Requirements: If required by law, we may disclose information to comply with legal obligations or respond to lawful requests.
5. Data Retention and Deletion
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Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy.
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Deletion: You have the right to request the deletion of your personal data at any time. Upon such a request, we will promptly delete your data, unless we are legally obligated to retain it. This can take up to a maximum of 15 days.
6. Your Rights
You have the following rights regarding your personal data:
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Access: Request access to the personal data we hold about you.
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Correction: Request correction of inaccurate or incomplete data.
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Deletion: Request deletion of your personal data.
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Objection: Object to the processing of your data under certain circumstances.
To exercise any of these rights, please contact us at hello@thinkrr.ai.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.